1. Introduction
Welcome to Commercive ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting it through this
Privacy Policy. This policy explains how we collect, use, disclose, and protect your information when you use our Shopify app, website, and related services (collectively, the "Services").By using Commercive, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect and Information You Provide Directly
Account Information: When you install Commercive on your Shopify store, we collect your store name, email address, and account details.
Communication Data: If you contact us for support, we may collect emails, messages, and related communication records.
b. Information We Collect Automatically
Shopify Data: We sync relevant store data, including product stock levels, orders, fulfillment details, and customer insights for inventory management and AI forecasting.
Usage Data: We track interactions with our app, such as page views, feature usage, and settings configurations.
Device and Browser Data: When you access our services, we may collect information about your device type, IP address, browser type, and operating system.
c. Information from Third-Party Services
If you integrate third-party services (e.g., payment processors, shipping providers), we may collect data necessary for providing our features.
3. How We Use Your Information
We use the collected information to:Provide, operate, and improve Commercive.
Synchronize inventory and fulfillment data to optimize stock management.Analyze trends and generate AI-powered stock forecasting insights.Communicate with you regarding updates, support requests, and marketing (where applicable).
Prevent fraud, security threats, and unauthorized access.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share data with:
Shopify: As required to maintain app functionality and comply with platform policies.
Third-Party Service Providers: To assist with order fulfillment, analytics, and payment processing.Legal Authorities: If required by law, regulation, or legal process.
5. Data RetentionWe retain your information only as long as necessary for operational, legal, and security purposes. You may request data deletion by contacting us at info@commerciv.co.
6. Your Rights & Choices
Access & Correction: You can review and update your data via your Shopify settings.
Opt-Out: You may opt out of non-essential emails and marketing communications.
Data Deletion: You can request your data to be deleted by uninstalling Commercive and contacting support.
7. Security Measures
We implement industry-standard security practices to safeguard your information. However, no system is 100% secure, and we encourage users to take precautions in protecting their accounts.
8. Third-Party Links & Integration
sOur Services may contain links or integrations with third-party tools. We are not responsible for the privacy policies or security practices of those services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are made, we will notify users via email or app notifications. Continued use of Commercive after modifications implies acceptance of the updated policy.
10. Contact Us
For any questions regarding this Privacy Policy or data handling practices, please contact us at:
Email: info@commercive.co
Website: commercive.co
%201.svg){kind=icon}